Reference

Terms and Conditions That Apply to Your jili1822 Account

These terms set out what you agree to when you open an account and use jili1822, including how your wallet, payments, and game access work. Read them carefully — by continuing to use the platform, you confirm that you accept each condition as written.

Applies to all accountsCovers GCash, Maya, InstaPaySubject to local lawUpdated when policies changePhilippines eligible players only
jili1822 Terms and Conditions That Apply to Your jili1822 Account
HOW WE APPLY THIS

How jili1822 Handles Accounts and Policy Disputes

We apply these terms consistently across every account, whether you fund via GCash, Maya, or InstaPay. Any enforcement action — such as a hold or account review — comes with a written reason sent to your registered contact details. You have the right to request a review of any decision within the period stated in the notice.

Account Security

Your account is protected at the login level. Any change to your registered GCash or Maya number requires identity re-verification before it takes effect.

Transaction Records

Every GCash, Maya, and InstaPay deposit or withdrawal is logged in your account history with a timestamp and reference. You can download this record at any time from the wallet section.

Policy Change Notification

When we update these terms, a notice goes to your registered account before the change date. You always have time to review it before the new version applies to your use.

Dispute Resolution

Raise a dispute through live chat or email with your transaction reference. We aim to respond with a written outcome and, where relevant, escalation options if you remain unsatisfied.

TERMS CONTACT

How to Reach Us About These Terms

If any condition here is unclear, or you need to raise a dispute about a transaction or account action, our support team is the right starting point. Keep your account ID and any GCash, Maya, or InstaPay transaction reference ready before you reach out — it speeds up every query.

Live Chat Start a live chat from the account menu. Have your account ID and the relevant transaction reference on hand so our team can pull up the details without delay.
Email Support Send a written query to our support address listed in your account settings. Email suits formal disputes or requests to review a specific terms clause.
Account Help Centre The Help Centre inside your account covers common terms questions — account limits, withdrawal holds, and what happens when a transaction is flagged for review.

Questions About Your Account Terms

Below are the terms-related questions we hear most often from accounts in the Philippines. Each answer reflects the current policy as written in these terms.

You agree to use one account per verified identity, fund only through approved channels like GCash, Maya, or InstaPay, and follow all conditions that apply under local law where you access the platform.

No. We send a notice to your registered account before any material change takes effect. Continuing to use the platform after the notice period means you accept the updated version.

Contact support via live chat or email and quote the transaction reference from your account history. Keep your GCash or Maya confirmation screenshot as supporting evidence until the case is resolved.

The same terms apply to all eligible accounts across the Philippines, including players in Antipolo. Access depends on local law in your specific location; the terms do not override any applicable local regulation.

Where any clause conflicts with applicable local law in the Philippines, local law takes precedence. You should confirm that your use of the platform is permitted under the rules that apply to you.

Yes. Any enforcement action we take comes with a written reason. You can request a formal review within the timeframe stated in that notice by contacting support with your account ID and the decision reference.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.